We had secured the services of another tree guy to remove our tall, dead pine tree, the second or third tallest tree in the 'hood. My wife requested that he bring his Certif. of Insurance. He never showed up. I called Hayward, they gave an estimate just a bit higher than the other service. On the appointed day, Mr. Hayward and his crew showed up, and laid the tree low in less than an hour. The APS line to our house ran under one of the offending branches, but that was no obstacle. They moved several obstructions in the yard in order to complete the job. Highly recommended! They do good work. If he left a magnet on your door, you likely need his services, and they do good work!