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| - I just recently wrote an unsatisfactory review just about a month ago for Twelve before, so I think the one of the owners deleted the previous profile on this site. Well here I am again, what goes around comes around! Too bad they cannot seem to handle criticism like a champ and to learn from their mistakes. Grow up A.B.
In my opinion, this place is VERY discriminatory and very selective on playing favors about who is allowed in their bar. Reason being, I thought it was rude about how all of these people were waiting about and hour more in line to get into the establishment because he was letting a bunch of people in who didn't have to wait an hour or longer to get into the bar.
Then once I got into the bar I went and spoke one of the owners (Andrew Balint) in person as a customer about how unsatisfied I was with how he was treating me as a customer. When I approached him, I was very nice about it and was only asking him questions as to why he was letting all of these people who did NOT have to wait in line in. He pointed out a few people and said it was family. (I get that, I would let my family and very close friends in without having to wait in line. There is nothing wrong when it comes to family. ) Well then I pointed to someone, I saw get in without waiting in line and asked him how he knew him. He didn't say anything but a huff and a puff then walked away without finishing our convo like a teenager. After this, Andrew ran to his bouncer like a little baby that he is and told him to throw me out. So his bouncer physically grabbed me pushed and threw me out where I fell on the ground in front of everyone. I have never been more embarrassed in my life. Sad thing is, I was not drunk at all because I just got done spending time with my family at church and went to a dinner after work that day. So, therefore, yes I was sober and thought it was very unprofessional with how he was running his establishment and made nothing but a bunch of nonsense excuses for treating his customers badly. In fact, his main excuse was "oh its St. Pattys Day" well let me tell you, not everyone goes out to drink on St. Pattys day, and I am one of them. I just wanted to see my friends who like to drink while I sip on cranberry juice and water.
Once again, like i said never have I ever been more humilated in my life. At least I was able to talk to him in person about it instead of hiding behind the computer to bash him. I was nothing but very respectful towards him about it, but no being a ego boosting jerk that Andrew is he got b*tchy like a woman about it. Basically, he handle the situation very poorly and very unprofessionally. I mean come on, what business owner would treat his customer in that manner. Whatever happened to the "customer is always right?"
Thing is, I hardly ever go out and I just wanted to celebrate some time with my friends after finishing up a couple years at Pitt for getting my degree in Psychology because I hardly go out as I am a single mother. Moreover, this place is overpriced.
Lastly, I just want to say, while I was observing and waiting for abt 45 minutes to get into Twelve on Carson seeing all of these people who were not his family and close friends, these were people he was letting based on looks, I knew this because he had let one of my friends in without having to wait in line, so once she got into the establishment she asked him if he would let me back in. So he did, but I was still completely and utterly upset, still in tears and all for being treating like I have no dignity, therefore I did not want to be there at all, so I just went in to say hi to my friend and asked how she got in so quick. She told me he let her in so I asked her how she knew him and all. Well her response was, i barely knew him but he just let me. I was so disgusted.
Finally, I DO NOT recommend this place at all, therefore, I am sure all of the 5 star positive comments are his friends and family!
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