I took my new Maltese puppy here for his first grooming. They have a puppy package which breaks the groom into 3 separate visits to ease them in to the new environment. Erikah did a great job explaining how it worked and what was involved.
We booked an early Saturday morning visit (so that it wouldn't be too busy/overwhelmng for him) for his first groom. It turns out, my puppy is really well behaved and easy to work with so we got to do the full groom in one shot! He looked adorable when he was done - they did a great job. I also like the added touch of the little bandanna he came home with.
The only thing that I don't think my puppy liked was the cage-free environment (just because all the other dogs were so much bigger than him) because when I went to pick him up, he was in his crate.
You get $5 off for your first visit and I appreciated that she gave me an even further discount from what she'd quoted considering how tiny he is (approx 2.8lbs at the time). Only downsides are that it's cash only and that it's busy! I called on Monday and the next available appointments were for the Tuesday of the following week!