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  • Fairly average Volvo dealer service. Pretty fair pricing, and they seemed honest. I only had a standard 60k service done - no major work. I'd have given them 3 stars, but I have to bump them down one for two things. When I went to pick it up, one of the staff brought the car around to me and had it idling outside of the office. I jumped in, and it seemed to be idling slightly rough. I thought I might have been imagining things, but when I pulled out to leave, there was OBVIOUSLY something wrong - definite misfires. I left it overnight, and it turns out that they'd put in a bad plug as part of the service. No big deal, but it's pretty clear that they didn't test drive it after their work. (Not sure how the guy who drove it around didn't notice it, either before he left me with it.) They were nice about it and didn't try to charge me anything for it and apologetic, but it's still a fairly big error. The other issue was smaller but just points to inattention to detail: I noticed a week later that they left the caps off of my tires. Again, they were nice about it when I went back and put some new ones on, but they should've caught it before. (I wouldn't have commented on this had they not already made the other mistake.)
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