On two separate visits I felt the workers were not very friendly nor helpful. I was pretty much ignored even while standing in front of them. When I asked them questions about selling clothes to them their answers were very vague and they seemed annoyed that they even had to answer any questions. They wouldn't tell how they determined how much to give for what. They wouldn't tell me how long it would take, only that I had to remain in the store or I would be forced to accept whatever offer they gave me. As a busy mom of three I didn't have time to wait around for who knows how long. When I told them I would come back and I picked up the form required to be filled out (I figured I could fill it out at home to save some time) she rudely grabbed it out of my hands without a word. I guess they are trying to save paper or something but she could have had the decency to say so. On my way to pick up my son from school I decided that I would not go back because they just seemed shady, they were rude, and their used clothes are way overpriced. Also it smells really gross in there. It's too bad, I had a lot of really nice things to sell. Better to sell on craigslist or ebay. Since I didn't actually shop/sell there I gave them two stars instead of the one star I think they probably deserve.