Firstly and most importantly, the food is amazing. They offer several gluten free options as well as regular food and unlike most places now days they are always willing to make adjustments to your meal if requested. If you haven't tried this place yet, you are seriously missing out.
Secondly- I read some of the reviews posted on here and noticed that reviewers continually made notes about the wait time for their food. If you didn't know already, practically everything in this establishment is made to order. Nothing comes out of a bag or a box- this is true made from scratch in a mom pop type store- quality like that takes time.
Lastly- for a little perspective- this is a family owned restaurant. Tracey and Alex run this store day and night. Even though they are ONLY open six days a week- I'll bet you on that seventh day they are still prepping and preparing for Monday.