I have given this place another chance and gone to get underarm waxes since my last review about 5-6 more times. I just think it depends on who you get. I love Skylar! She is amazing. She pays attention to detail and takes pride in her work. She tweezes the small hairs and really makes sure she gets all the hairs no matter how small. When she waxes my underarms she takes about 15 min opposed to the quick 5 min wax I get with other employees. I don't mind that it takes a little longer as she really does a great job! I still wish it wasn't $15 bucks--I would be happy if they charged around $10-12 and then with a tip you are at $15 out the door. I think that is totally fair. I don't get any other services here b/c I think they are overpriced. It is convenience and they always take walk ins!!