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  • Kind of a disaster. I had heard good things about this place, so my wife and I wanted to try it. Last weekend we ordered 2 small pizzas for delivery which turned out to be more than $50. This was absurdly expensive, I felt... but maybe it's just that awesome. I decided to give it a shot. Ordered the pizza at 12:30pm. The receipt said I should expect delivery by 1:22pm. Waited... waited... Finally at 1:55pm, I called the store to just cancel the order. While I was on the phone, the driver finally showed up, so I decided to go ahead and get the pizzas, since we were starving by this point. I pay the driver, including tip, and go inside. My wife's pizza was actually covered with jalapenos instead of green peppers... So I called the store back again. I explained that I just waited an hour and a half for my delivery, and that the pizza was wrong. The lady said that she could have a new one made a sent out. No offers of additional compensation or anything like that. A little over 30 min later, the new pizza finally showed up so we ate. The pizza was pretty bland. Way overpriced, not very good, excruciatingly slow delivery time, and no additional compensation even after sending the wrong pizza. I'll stick with Rosati's. The ONE time I ever had a problem with Rosati's, they apologized profusely, fixed it, sent the correct pizza and didn't charge me ANYTHING for the entire order. That's how you do customer service. These guys couldn't seem to care less about their customers. Too bad. I always try to support the local businesses. Even Papa John's would have been better tasting at half the price.
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