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| - First, I would like to say that the majority of the staff there are very nice, very courteous and very friendly. My overall experience however was not great. I had my first appointment/consultation on January 30, at 12:30pm; when I made the original appointment I was told to plan on being there for 3 hours, not a problem but when I did get there I told them that I was aware of this and that was fine but I had to be somewhere by 4:30. Nearly an hour later(48 minutes to be exact) I was still sitting in the waiting room and watching people that came in after me getting called back for the first step (vitals). I was finally called in and the nurse/medical assistant apologized for the delay and the "mix-up". I was then taken to the next step for the blood draw and EKG; I was given a copy of the EKG and I was told I would have the blood work results in 15 minutes, I never received them. I was then taken to speak with one of the wellness coordinators, she gave me a lot of information and told me she would follow up with me in a few weeks via phone call. I emailed her on February 7, with some questions, as of this date, no response. I then contacted Blossom on their Facebook on February 10, asking for a copy of the blood work results to be mailed to me, no response, I sent them another message on February 14, this time I received a response but only asked me to call their office, which I did and received. Interesting that I received a statement of what they were billing my insurance for before I received the results.
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