I, like many people I'm sure, first heard about this place on The Profit so I of course had high expectations for it! I have to start off by saying the food did not disappoint. I went with a gyro bowl. The gyro meat was quite possibly the best I ever had!! I did really enjoy the "build your own" concept for something like this, it was refreshing & fun. The two young guys working the night we went in were also very nice & helpful. So you're probably wondering why not 5 stars??? So, as much as I loved the open ordering I did find it overwhelming as a first time visitor because things were not labeled. Sure the garlic green beans were easy to figure out, but there was a potato/pepper Side I'm still not sure what it was :) I suppose as I become more of a regular I'll get the hang of it!
I think a fun and easy way to remedy the situation would be to have pictures or examples of combos that could be made so people see what is what. They could even name them after famous Pittsburghers :)