Disastrous. I asked for a simple trim and to keep the layers I already have. Nothing too complicated. Instead, he cut way too much and made new layers that made no sense. I have super fine medium length hair so I can't have many layers to begin with, so now I look like I barely have hair and it's such an ugly cut. I've had my fair share of bad haircuts but this was the worst. Also the hairdresser (a male) made me feel slightly uncomfortable while washing my hair, he was "massaging" my neck and shoulders but it was so weird. I regret not saying anything. I paid $30 plus tax for the cut (I had a groupon deal). First and last time in this salon. I hate my hair now, it's so much thinner and even when I style it it's hideous. Stay away.