Let's see- I do want to like this place because it's a good location and right by our favorite orthodontist. The staff seems unorganized, prepare yourself for a minimum 2 hour first appointment- (if they are not double/triple overbooked) ridiculous! One hour for the X-rays and waiting and then by the dentist then back out in the waiting room to wait for the hygienist, then she going back and forth talking with the dentist then another visit with the dentist. Why not just do it all- get the X-rays, do the cleaning and then see the dentist. No getting up and waiting and going into other rooms- which by the way seemed dirty especially the lights they grab right over your head. I stared into a dirty spotty light with dirty sunglasses. Gross. For kids, I don't think they are patient at all, may need to find a new dentist...