About: http://data.yelp.com/Review/id/cJZtCBZrLPXYUsZbLpca3A

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About: http://data.yelp.com/Review/id/cJZtCBZrLPXYUsZbLpca3A Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-08-01 00:00:00 (xsd:dateTime)
itemReviewed	Moxie's Grill & Bar
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	My wife and I went there for a nice Sunday dinner today. Had a good experience at the Moxies in East Beaver Creek area a year ago so we were open to it. We were seated promptly and our server introduced herself. My wife ordered the Blackened Chicken Sandwich with side Caesar Salad. I ordered the Beef Burger, no cheese, gluten free bun and sweet potato fries. About 15-20 minutes later another server brought over a sandwich board with two burgers on it. One regular burger and a deluxe burger with cheese on it. I told the server that my wife ordered a chicken sandwich and I ordered a burger with no cheese and a gluten free bun. She took it away and I could hear her asking in a loud voice where J----- our original server was. Then our original server brought over my wife's order and told me she was sorry but there was a mixup with my order and it was on it's way. I said okay, and then started the timer on my phone. As we waited the Manager came over to apologize and explain that the burger was made with cheese by mistake. I told him I also asked for a gluten free bun. He asked if I had an allergy and I told him I did. He explained there were some bits of gluten in the burger. I said that was fine, as my allergy isn't severe. He offered soup or salad, and I said no. I wanted to enjoy my meal and leave some room for desert. He went away and the server came back and offered her apologies. She also offered to pay for the desert. So we waited and I had to tell my pregnant wife to go ahead and eat without me as her food would have gotten cold. The server came back and offered the salad or soup option again and I then decided to have the Caesar salad. She brought that over and I ate it. Then we waited and waited and by the time the server actually brought over my burger it had been 13 minutes..I was going to enjoy it but I like to eat my fries at the same time and since the fries weren't ready I waited another 3 minutes until the fries arrived. Then as I was about to eat the manager came over and asked about everything. I told him we weren't happy as we wanted a nice meal and my meal came 15 minutes after my wife's meal. We were being forced to eat separately and we didn't enjoy our experience. He apologized and reiterated that our desert would be "taken care of." I told him again that our experience had been ruined and if we wanted this type of service we could have gotten fast food. I told him he needed to pay for our meal. I saw that he was going to offer some bull, so I even said that we were't even drinking wine. He apologized again and offered us a 'friends and family" discount as is "customary." All the while smirking as if he were pulling a fast one on us. My wife later told me she wanted to ask this arrogant schmuck if "We looked like friends and family to him, because we're not!" lol. After he didn't get it, I had to ask him if I had to email the owner. He promptly changed his tune and apologized. He then said okay to get this right we will take care of "both" meals? I said yes. Wow what a douche..The poor server probably wasn't trained right and had to pay for the meal. We felt bad for her as she was nice. This douche bag manager really pissed me off. Oh yeah-our burgers were fine, nothing to write home about but not bad by any means.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Sonny

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