Live across from this Tims. Now that I'm raising a service dog for the Canadian Guide Dog for the Blind I was told by the Asst. Manager when I brought him there's to buy a tea for myself that we are NOT welcome. The dog was in his guide dog jacket, he was behaving but she said I couldn't bring my "pet" I side. I explained he was not pet, he was training to be a guide dog for a person who was visually impaired. That didn't matter to this manager. She refused service. If I was blind she said that would have been fine. Why does that matter? A training dog or a working dog. How is this different? Tim Hortons expects people with a variety of disabilities or ailments who use a service dog to survive to prove why the need one? If you're training dog you cannot clearly train at this Tim Hortons locations. This location has clientele that smell, and beg for money outside but a service animal is not welcome. Some education required. On a side note, we have been to the Tims in the Exchange Tower and they love Stout. Also the Tims across from First Canadian Place (bay and Adelaide) and they were wonderful.