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  • Don't go here. Our first mistake was not adhering to the other Yelp reviews. We purchased our bed, mattress, box springs, couch, and dining set from Big's four weeks ago. Everything was delivered the following week except the dining set which we knew would come a week later than the rest. It turned out that we did not need the box springs and sent them back with the delivery guys. We called the store the next day for our reimbursement of the box springs that they did not want to give to us because it was marked on their end as being delivered, but they would "look into it", two weeks later they still had no answers every time we called. So we decided to physically go into the store ourselves to find out what we goimg on with both that and our dining set that still had not been delivered. Turns out the dining set was on back order, but that it would be delivered to their store on Saturday and to our house on the following Monday or Tuesday. It is Tuesday now and the dining set is still nowhere to be found. The shipping manager seems to only work from 1-5pm so getting any answers has proved difficult. Going to cancel that order and I guess the big fight now will be hopefully getting our $1600 back. They did reimburse us for the box springs however, four weeks later. If you still decide to go in after reading this, tell them I have a message for them:
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