I have had all my dogs cared for here. Great care. Unfortunately this time, I brought my 18 year old dog Sage in who was actively dying. When she passed I told two staff members to keep her jacket and blanket that had sentimental value to be picked up when I come back to get her ashes. When I called back three times nobody on staff could find it. Very sad and frustrating. Make sure you take your dogs belongings with you.