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  • NO. A THOUSAND TIMES NO. I literally just picked up a car here a few moments ago with family, so I will be updating this upon return for any more.. memorable experiences. Long story short: my mom booked and paid for a standard SUV online. Upon arriving to the Fox Rental Car location, my mom was "assisted" (a term I use lightly, but I suppose you can be assisted in getting ripped off) by Dorian. He attempted to sell my mom the insurance package numerous times, not accepting "No" for an answer. My mom pointed out that the credit card it was booked on covers rental car insurance, which I know for a fact because I've done that multiple times myself. He straight up said, "No, you NEED this." Little did he know that my mom is more stubborn than an ox, and his attempts were as futile as trying to cut diamond by brushing it with a feather. What did he do? He tried to give my mom a regular standard sedan, not an SUV, for the same price as the SUV. lulz, wut. He followed up with, "if you need an upgrade, come back and see me." Dafuq? I kept my distance from the situation initially because I personally hate dealing with my parents, but what I hate more is someone thinking they can rip them off. I came back and inquired and only then did we get the correct vehicle. NOT WORTH THE HASSLE. Not worth however much money you're saving. This place is rated as low as it is for a reason, and I haven't even seen the other reviews. If my parents knew how to use yelp, we could have saved this headache. I'm so aggravated right now.
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