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  • My wife and I drive from Maine to Arizona twice a year. My car is a 2007 Highlander with 240,000 miles. On this trip our AC failed around Nebraska. When we got here I checked the reviews to figure out the shop to help. Wilhelm, I felt, had the best reviews so I set up an appointment and dropped it off in the morning. Probably an hour later I got the bad news. The estimate was $2000 to fix it properly. Mike, at the front desk, completely empathized with my dilemma. Do you spend that kind of money on a car with such high mileage?? He consulted with his mechanics for a cheaper solution with no luck. His advice for our long trek home was to unplug the compressor. As I understood it, if we didn't, other mechanical items might fail possibly leaving us stranded. No, Wilhelm did not fix our car but I trusted Mike's assessment. I felt like he was looking out for us. I will use them again.
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