If I could give these guys more than 5 stars, I would!
We bought our first home through them last summer and the experience was WAY above and beyond what we were expecting. We worked with Kevin, Fred and Stephanie and Cheri mainly--and all of them were amazing!
I know there were a few times in the process where we were being difficult (and even though I am sure they are used to this) and they still went out of their way to be kind and patient with us to see that we were happy in the end. They were always attentive and returned our calls/e-mails as quick as anyone could hope. Timing can be everything in this process, and these guys will certainly make themselves available to you. It's really hard to know what you're going to get when you enter this process blindly--and boy did we get lucky finding such a stellar team. They explained every step in the process to us and made us feel comfortable at each step.
I honestly couldn't say enough good things about the team. They brought us a fancy bottle of wine (with wine glasses in case ours were packed) on the day we moved into the house, and brought us into the office for a free pie to host our first Thanksgiving in our new home AND they even hosted our house warming party when we were all settled in! Who does that!?!? These guys!
When we are ready to buy or sell again we will certainly be going back to this team; and in the meantime, we will be recommending them to everyone we know!
Can't give enough thanks for making a necessarily stressful experience so great for us!