Service friendly but this is more like a motel than a hotel. Dirty halls and slightly dirty room, small, hard bed, sticky carpet, microwave had no light, remote/tv didn't have all working features, but the shower was nicer and the water really hot. Oh and the whole place smells like smoke as soon as you walk in and stays, permeating the room, etc. I had to buy air freshener. Overpriced in my opinion. We needed a fridge though, and couldn't afford more. The coffee is good and the front desk staff was helpful as much as they could be with our complaints about the smell and the bed. They did say they are going to renovate soon.