About: http://data.yelp.com/Review/id/bm6yeMc23yHYhjpRcj2FBw

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-10-13 00:00:00 (xsd:dateTime)
itemReviewed	Guardian Protection Services
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	I want to file a complaint against Protection Source. Since we signed up with them about 8 months ago we have had nothing but terrible customer service and problems. We have called on several occasions because our system was not working as promised. It often took longer than a week before there was availability because they are only available for service 3 days a week and then they gave a 5 hour window of when they would come. On 2 occasions they came past this window, and on one occasions they did not show up at all. They continue to send us the same technician who is supposedly the guy the use for "the tough jobs". This guy could not work his way out of a paper bag. We needed him to install a key pad door look on our garage door; he installed it with the key pad on the house side and the turn ***** on the garage side - which is essentially on the outside!!! Another time they sent him over, he essentially laughed at us for not being able to figure out a problem on our own, which he guaranteed was fixed once he left. This was a problem with gaining remote access to our thermostats. Not only was the problem not fixed, we are being charged additional monthly fees to have that service and this was summer in Phoenix. I believe that our monthly electric bill was several times higher than it might have been if the system had been working like promised. My husband called to file a complaint with the company. On Aug 16th he spoke with a supervisor, who was supposed to call him back with a resolution. It is not Oct 11 and he still has not received a call back. This was our fifth and the last attempt of trying to solve the same issue. Stay away from this company. They are nothing but headaches!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Dejan

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