They don't do half order rolls... hmm.
Also when I call in Togo orders they usually say 30min till complete. I come a half hour later to pickup and they're still not ready. I observe probably half the restaurant is sat.. so I know it's not that they're suuuper busy.
Another thing I noticed--- lots of used glass ware on the counter right past where you walk in. Legit 35+ used empty, quarter full glasses. Gross and tacky. How about put them in a bus tub and hide it like every where else till you can wash them.