Sadly i used my Mother's Day gift card from my son on this place. I walked in happy and looking forward to a "Dip Manicure" and pedicure. The entire experience was terrible the lady did my manicure standing the entire time. She did a horrible rushed job on my pedicure. She was rough and then right before it was tip time she had the nerve to ask for my name. I am increasing the rating from 1 star to 4 stars as the manager Kevin did call me back and apologized for the service and offered a complimentary dip manicure which was a much better experience with Nikki. I feel like my business with them is valued and appreciated and thats a plus!