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  • So we came here to exchange a gift that was given to my wife for Christmas that didn't fit. After walking in and seeing the long lines downstairs, we decided to go upstairs to a "customer service/sales associate". The gentleman that we were dealing with kept trying to get us to go downstairs to another associate and it took quite a bit of attitude to push him to the point to do his job. Pretty annoying actually. Just try to help us to the best of your ability...and, if we have to wait because you need to call a supervisor to assist us, we'd be glad to. Pawning us off to somebody else even though you can take care of us isn't the experience that we were looking for.
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