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  • Wow... absolutely the worst, most shameful McDonald's I've ever been to. I've had better customer service at McDonald's in airports, Walmarts, and in foreign countries where they didn't speak English, no exaggeration! Drive-thru window #1 cashier didn't say a single word, not a single greeting or smile. She opened window, took payment, handed back receipt, then shut window. And no, she wasn't busy - we were the only ones in the drive-thru. No one before us, no one after. Drive-thru window #2 expediter mimicked the first - no hello, no thank you, nothing. Only thing she said was, "waiting on your nuggets." That's it. But she had plenty to say with her coworkers (one of whom I could tell was the shift supervisor) who were standing around being absolutely unproductive. To add insult to injury, they also got our order wrong (wrong sauces) - minor, but still wrong especially with an order so small - only 1 entree! (We ordered Chicken McNuggets and 2 sweet teas... pretty simple order!) As a McDonald's alumnus myself I can rightfully say that this store's management should be ashamed of themselves and their franchise pulled until the store managers learn McDonald's standards for customer service.
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