My husband and I have been members since 2007. Today we started yet another home improvement project...flooring. Trying to price out hardwood floor. We went to three additional places besides direct buy and again we were very pleased to know how much we will be saving. There was a difference of $4/sq foot with the flooring we chose. That's amazing savings for the same product and a brand name product. We have saved over $6000 since we became members. Items include cabinets for a niche, chandler and additional lightening throughout house, dining room table and chairs. We had been on hold with home improvement project due to traveling, but we are entering 2016 with lots of projects. If you have big or medium size projects to your home, direct buy is the way to go. Savings are real and crazy good. Customer service is great!, I got a voucher for a Starbucks coffee for my yelp check in today. Staff is very friendly, full of ideas to assist you and knowledgable about the products available. I would recommend Direct Buy to others!