My sister is too nice to post a review, so I am posting on her behalf. She went into AZ Hair Co with the expectation to walk out as a light brunette or a dirty blonde, as she was told would happen by the AZ Hair Co stylist. She is in the process of going back blonde. Instead, she walked out in full blown tears and with yellow hair. The personnel told her there was nothing they could do and still charged her $160! Needless to say, my family will not be going back there.