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| - I was at Stella tonight to have some curry and a few drinks with friends, but was greeted with the worst service I've experienced in a long long time.
Not only were they out of several beer options (from their very small list to begin with - the only tap they appeared to have was dry. The ONLY tap was dry!), they were also out of chicken... (a curry place out of chicken?)
I could have handled all of that - and I did (at first) - even despite the immediate hostility from the server from the moment we walked in (she later complained about being the only server on that night, but the place was not busy in the least, so she was hardly taxed), except that this girl's rudeness was shocking and unstoppable. For example, a table opened outside so I went to the bar to tell her that we would be moving tables, and when my back was turned she said "live your life" - I wasn't sure I was meant to hear that, but when the laughter started I knew I was being mocked. Her volume suggested she didn't care if I heard her or not.
After waiting a really long time for two of my friends to receive their food - easily 30-40 minutes - and after waiting until they were half way through their meals before deciding to find the server to check in on my own meal. She was immediately defensive and her tone was hostile from the start. I had simply asked if she knew how much longer my food was going to be - since I was expecting something like "any minute, sorry for the wait", I wasn't too bothered yet, but her response was "I don't know!" - as though I was her mother scolding her or something.... the rest of the conversation went downhill from there. I mean, how "lame" of me to suggest she check with the kitchen....) and was finally informed that it would be 30 minutes for more rice to be made - and this was after she brought out a plate of food to some other customer, a customer who she said ordered long before me. I have no idea when that person placed their order, but it certainly had not been between the time my friends placed their order and I placed mine, since we all did it together at same the time. Our party of four got out of there as quickly as possible.
I'm not in the habit of blaming servers for failings of the kitchen, but she didn't even try and handle this situation maturely or with any semblance of good, or even ok service. I have learned that this particular server is always surly and rude to customers, and that waiting an hour for food is not uncommon. Why she is allowed to continue working there, I can't fathom - maybe she's a family member? But no matter, she's without question a big part of the reason this place was so quiet on a Friday night - in addition to the poorly organized kitchen, no beer, and no food.
I suggest skipping this place - I know I'll never be back.
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