Fernando was our tech. He was friendly and courteous. He came 30 minutes early. We received a fair quote that turned out to be a few hundred more (which I was okay with) due to the fact our units needed more TLC. We just bought a home that is 15 years old and NEVER had filters in the units or the ducts cleaned. Vegas Valley/Fernando had a big job on their hands and did an excellent job worth the money we payed. I'd recommend them! I received a referral for Vegas Valley from a close friend who works on ACHAV units. There quote was extremely cheaper than Goettl and Legacy Air.