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http://www.openvoc.eu/poi#funnyReviews
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  • My wedding was 2-27-14. We looked around for a chapel in Vegas and found that this one was our favorite. We really liked the marquee option and 50's diner. On the web site it also said you could create your own wedding package. I emailed the chapel and one of there wedding coordinators responded right away. Shannon was awesome and every question I had she responded quickly and it was super easy. She said I could pay in full at the chapel the day of but I didn't want to deal with that the day of my wedding so she told me how to pay online. I emailed Shannon and she assured me that I was paid in full. The day before my wedding I went in and the gal behind the counter assured me it was paid in full and I signed my receipts. The day of my wedding completely different story. They said I had a balance remaining. I told them I had just been in there and they said it was paid in full. They couldn't figure out what the problem was but said I could talk to the manager. I had my whole family there so I wasn't about to delay my wedding to do so. We were on a time frame because of dinner reservations. I paid and said I would talk to the manager after. When we walked in everyone was there and that's when they decided to ask us what kind of vows we wanted and music. The flowers were wrong which they corrected. The photographer was a Gestapo! Everyone thought she was a *****. The minister was AWESOME!!!!! SO MUCH FUN!!! At the end we had to take pics and when I said that I would like a certain pose she cut me off saying we weren't there yet.!! My wedding was not even 5min long but the photographer was rushing us through. I ended up writing a email to Shannon to express how I appreciated her but how it fell apart and I would just like a refund for the extra I had to pay on my wedding day. She responded quickly and was awesome. Her manager Brian emailed me right away and said he could give me a refund or give me a credit on pics. We chose the pics. He was great. Chose pics and when I finally got them, they sent them to the wrong address, 2 where wrong. One was the wrong size and one we didn't even order. I emailed Brian and he was great once again, forwarding my email to Cindy who was in charge of the photos I suppose. She not so great. She said the one picture was not the right size because it would have looked bad and she said she would fix the other picture. She never called to explain the wrong sized picture. If so I wouldn't have even worried about it or brought it up. She didn't apologize or anything. I was going to give a better review because Brian was on top of it but the pictures are the last straw. Come on!!!!
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