I walked in for the first time and was greeted with "what's your last name?". I then told the employee that I had never been in before so she then asked "well what do you want to do?". Clearly I would like to tan :). As with any other tanning salon I have been in I expected to at least get a brief synopsis of the bed and pricing options. No. I had to ask her for every bit of information about what the place offered and was surprised to learn that they do not offer any kind of first time "free trial" or any other benefit for some one who is a new customer. Room was clean but otherwise pricing and service were lacking so although the location is convenient to me I will not be back.