Everyone was very nice and accommodating. Pricing was great. My nails, amazing! Eyebrow wax, not so much. Tom did my nails. He was quick and efficient. I got a fill in with gel polish. Not sure of the young lady's name who did my brow wax. She was very nice. But my brows looked the same as when I arrived. I also still had wax on one side when I left. Glad I was headed home! Overall I'm happy with the experience and will return.