Sincere honest and trustworthy. So we have a problem with our dishwasher. It's a $1200 KitchenAid. Only owned it for 18 months. It don't seem to be getting pressure on the top rack or above the top Rack. Anyway I called them up and the lady on the phone was unbelievably helpful. She gave me instructions on how to purchase some cleaner that might improve the flow and save me dough. She recommended that I try that before getting the dishwasher serviced. I love honest people.