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  • Pros: Easy in & out Good parking Was able to request late check out Service review: Upon returning to my room we discovered a bug problem in our room. Front desk stated they would give us a call back. 15 minutes later we received a call that they found us another room & a new key would be sent up to our room. 20 minutes later a key arrives. We take our luggage to the new room & discover the key doesn't work. Since things take 15-20 minutes to fix I walked to get a room key that worked. I was really upset since it was 3 am. Seeing the big (what appeared to be roaches) in the room really freaked me out. So I didn't get a good nights sleep. If they were in 1 room I'm sure they were in several. The next day I checked my Marriott Rewards Account as well as my banking account. The hotel had taken a free night reward as well as used points as well as charged 2 different credit cards incidentals for the 1 night stay. I was floored. I attempted to call the front desk, but was transferred to the hotel directors voicemail. Eventually I called Marriott customer service to air out my grievances. I probably will not stay and would not recommend this hotel for anyone coming into down. There are a ton of hotels on the strip. Since I am a marriott rewards credit card and member I wanted to stay true to the brand. I will not do that again when traveling to vegas.
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