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  • Came for my first detailing. I would like to give more stars, but I was underwhelmed with the work and highly disappointed with the experience. I specifically called and asked how long the interior detailing would take and was told an hour. I then asked again upon arrival twice if this was a 3-4 hour task, and the owner assured me the task would only take 1 hour. I waited for 3 hours and as a result was late to a scheduled appointment. When I shared my disappointment, the other worker chuckled and said he's not sure why the owner told me it would only take an hour because it always takes 3 hours for a detail. I still paid in full after being laughed at and went to my car and found the cup holder was missing the divider, and my windshield still had writing all over it from the initial arrival. I asked her to wipe the writing on the windshield off and she hardly cleaned it and left a residue behind, so I literally had to use the rag to wipe the writing off myself. Disappointed as the owner was dishonest. Bad business, if she were honest I would have been happy to come back another day and drop my car off. Now I'll never go back and will not recommend this business as it seems they cared more about making a quick buck than being honest about timing and how that may impact a client. Disappointed and now late and out an additional $50 for my missed appointment. Also had nasty stains after the cleaning that were not there before.
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