I'm updating my review to reflect my last two experiences here at Another Broken Egg Café. Both visits were on Sunday mornings around 10 AM which, arguably, is probably their weekly peak. However, on both occasions, our wait times were extraordinary despite seeing many unoccupied tables from the lobby.
On our latest visit, my wife and seven-year-old daughter and I were seated with three adult menus; we had to ask two different staff for a kids menu. It then took about 30 minutes to receive our food from the time we ordered it and, when our orders arrived, they were all cool as if they had been sitting for a while. By that time we were so hungry we did not complain.
On the earlier of the two visits, our service was so slow that the manager offered to comp our meal. We did not take her up on the offer because we figured it was a fluke and she was trying her best to manage the situation.
Are there factors such as variety and quality that justify dining in a place despite subpar service? Sometimes yes. However, my wife and I agree that there are other nearby options that deliver an overall richer breakfast experience than Another Broken Egg Café. We do hope that they are able to address their service and quality issues as their menu is unique in our area.