Worst experience I have ever had. Went here with a voucher which owner clearly regretted making available. It was just her working and they were over an hour behind. She not only did not apologize but then rushed through my hair so much ripping it and my earrings out. She also refused to style my hair and ran a flat iron through it for literally 2 minutes. She then berated me for having "too long" hair and yet had the GAL to try and demand more money from me because my hair was long! I will NEVER go back here, even if it was free.