This was my first time hiring movers. The movers were polite and respectful but smelled of weed when they walked in. When we got to our destination, one of the movers stated they left a piece od furniture needed to put my dresser and mirror together. He said he will leave the screws with me so I can do it myself. He only left 3 screws...I need 6. I was not happy about this but I just let it go. They rushed out of my apartment and asked for a tip several times. I went into my bedroom to find a large hump in my mattress. The springs on my mattress shifted as if the movers put something hard on/against it or they folded it. I called the company and spoke with the owner, Greg Causey, who informed me of the claims process. The company offered me $84 for a king sized mattress... $84!!! I would caution anyone who uses this company. I paid $712 for their services for them to offer me $84. I will never use them again.