Dear GM,
We ventured to your dealership with the intention of buying a vehicle. We spend two hours and found the right car a little higher sticker than we anticipated, but she was good. We return the next day on appointment and were greeted by our rep. He was in another sale that he said was placed on him. He mentioned the General Manager would help us.
We pass time by looking at our car cleaned up. We return to the show room and waited. Waited. And waited. For an hour an half, not one person greeted or checked on us. Your seemed to help other customers who either walked in after us or completely ignored us.
We told our rep we were leaving. The car didn't matter because the service provided by everyone else was of great disrespect. I would look elsewhere to shop for a car.