I'm so glad I stopped into this place. I was looking to sell my gold bracelet to help fund a surprise trip to Cancun, Mexico. I was nervous because I've never done anything like that before and I wanted to make sure that I found a good deal. After reading the reviews here I decided to stop into this shop, hoping for the best. Walking in I met the security guard and took a seat while Cleve finished up with his guest. I was still nervous but Cleve was extremely charming and made me feel comfortable right away. The whole exchange was quick and painless and I got a good amount for the bracelet I brought in. In fact...selling this bracelet just afforded me our plane tickets!!! I'm so excited and will definitely be back! My husband and I are celebrating our 10 year anniversary next year and are looking to get new bands...I know where I'm going!! I definitely recommend American jewelry