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  • I am going to start by prefacing this review by stating the feedback is not on the food quality which was actually decent but the review is entirely my impression of their take-out service. I called this specific Montana's restaurant to place 15 dinner take-out orders on July 9th @ around 6:30 pm. Spoke to one of their staff on the phone. When I started explaining the orders, I mentioned that this was going to be a large order -- to which she replied that they had just received a large order before my call and if I really wanted to place my order with them. I replied yes (but don't do me any favors).... When I arrived to pick up the orders, I noticed that they had not written down the order information on the take-out food containers, which would saved me some time instead of having to open up each container and identifying the orders. When I asked their staff to write the down the order information on each food container, she explained rather "directly" that "this was not something that they do". By that I take it as it is against some Montana's Cookhouse policy to make life easier for their customer, who had just spent close to $300 on dinner. I tried mentioning this is a rather silly explanation but she was ready to accept my credit card payment and move on with her job -- which obviously does not include writing down the order information (with a Sharpie) on take-out food containers. If you want to have some decent dinner -- I think Montana's will do. If you want to order take out dinner and have the individual food containers labelled with the order information, go to Kelsey's next door.
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