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  • I never used this store until this year. There was a guitar I wanted to buy online, a really nice G&L Asat. I was weary about forking out 1800 on ebay, so called the store and they were able to place the order for me. The whole process was impeccable. It was a custom order, so I went back and forth on the spec with Bill at Kaos. It was a really neat experience. He recommended a certain colour tint on the neck which cost $100. I didn't really care about it, so said no as I was indifferent. He said he thought it would look so good that he ordered it and Kaos paid the difference! When I got the guitar, after a week or two, I noticed the intonation was out. I called Kaos, dropped it off, they set it up perfectly at no charge and had it back to me in a few days. The personal service at Kaos was great. They are really nice guys, and it was nice to buy local, and not buy from a big chain store. I will be going back, frequently.
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