I've been going to this Subway for at least 10 years and it being one of the few lunch spots in this Anthem area, I am somewhat forced to eat here. I went there when Nicole P. was the manager, all the way through the more recent awesome managers Jovita and Claudia. The unfortunate downturn in service is disheartening. I hit probably 10 Subways a week in my service business. I eat healthy and prefer small servings, so the 6 inch subs and flatbreads are my mainstay. My complaints with this restaurant are with the new manager, who doesn't wear a name tag, but I assume she is manager because she is always there and always runs the register. I always give a dollar tip. It is just my MO. She neither acknowledges it nor has ever said "thanks" of any sort. But my real complaint is that virtually every other Subway in town has two options on their register screen for giving refills to Subway cup drinks. I always ask for a refill because I do my part in keeping as small of a waste footprint as possible and so I keep a Subway cup in my truck at all times. The other restaurants charge 75 cents for a small and 1 dollar for 32 ounce or 40 ounce refill. When I go to this restaurant, they deny anyone from receiving refills, and require that you buy a new cup each time and pay the full price. This is only to make more profit and this is a statement to the community that they are not "green" sensitive, and that they are unconcerned about the health of our planet in filling the land fills with Subway cups. Virtually all gas stations and convenience stores and fast food restaurants offer refill pricing in their cooperation to help make this planet a better place, and I do not appreciate this store not doing their part. I don't appreciate the new manager's attitude as well. Get with the program. I recommend that others complain about their money grubbing attitude.