I ordered the Swiss Mushroom Burger but since I am very particular about how my beef is cooked I asked if it could be medium rare and she said no problem. I dont like my beef over done. If it couldnt be cooked med rare I would have ordered something else but since that was no problem I went for it. The burger came and it was very well done. While everyone else at my table ate I looked around for my server to tell her. Finally the manager noticed I was looking around and came over to see if I needed anything. I explained that the burger was too well done. He asked me if I wanted another one. By this time everyone else at the table was finishing up with their food so I said no. I had already waited for so long that I didn't want another one any more. The bill came and they charged me for the burger that I didnt eat because THEY OVER COOKED IT. The manager was surprised that I didnt want to pay for the over cooked food. He said that the policy was that if they didn't take the food off the table then they don't take it off the bill. If that is the policy why didnt he take it off the table? It was not how I wanted it. It was dry and unedible ad far as I was concerned.
The server was nice, the manager was rude and unprofessional. I would never go back to this place. Everyone else at the table said the food was not good. The onion rings were dripping with grease. The place was very noisy and the bathroom was filthy. Dont waste your time.