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| - I went to papaya this week for dinner at the request of my friend. I'm normally not a fan of fusion cuisine basically because it's really neither here nor there. I'd rather either have full Asian cuisine or full anything else. Either way we went and I thought I'd give it a chance. I ordered a pad Thai with tiger shrimp and when the food eventually arrived I was surprised to find that it tasted fairly good. For a pan Asian bistro it was flavourful, just the right amount of heat, piping hot, and the noodles were nice and chewy but not to the point where it wasn't pleasant. My friend ordered the glass noodles dish and he said it was very good. I didn't try it so nothing more to add there.
The portion sizes look small but that's only because they serve it on a giant plate. In reality by the time I was half way through the meal I started to get full so don't be fooled by what you see. Eat half of it and then make your judgement.
I also ordered the Tom Yum Gong Soup which was very flavourful. What I thought was odd was the fact that the vegetables were actually uncooked. The texture of the vegetables in the soup felt literally like they just ladled the soup into the serving bowls and threw in raw vegetables. I've certainly never had raw vegetables in my Tom yum gong soup before and to be honest while tasty I wouldn't pay the $6 again for it. You could buy the soup paste at any Asian grocery store and achieve a similar result. Trust me, those who know Tom Yum gong soup won't be satisfied with this version.
Let's talk about service. The gentlemen who served us was a middle aged Asian man. He was extremely nice and very friendly. We think he is the owner of the place. The problem is with the speed of service. Water was slow to be refilled. We had asked for two refills and he kept forgetting to fill our glasses. He even come over to ask us if we needed anything, we answered more water, and 5 minutes later still no water while we watched him bring out food and serve other tables. The food took forever to get out of the kitchen. I'm talking like 15 mins for the soup and another 15 for the entrée which is, come on, ridiculous.
I'm not sure if this was a regular occurrence but Papaya was totally understaffed and I overheard the table seated beside us complain to the only other server that they were waiting quite a long time on even getting their waters! Let alone their regular drink order.
Really the speed of service was a big issue for me which is why they get 3 stars only. However, because the food is good I might give it another chance and try to eat when they are less busy and I'll update my review then.
So to sum up, good food, slow service.
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