Extremely frustrated. I called on Saturday and made an appointment with Lily for 2:30 on Sunday for a mani/pedicure. When I get here today I'm told oh she is working at the other location today. Ok well I called this salon for my appointment and never once was I told that she wouldnt be here nor that they cancelled my appointment all together instead of moving it to another technician. I thought I had found the perfect salon for my bi-weekly visits but I guess not.