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| - A frustrating and disappointing experience on many levels...
Service:
This place (WC) and the Mexican restaurant (Las Casitas) next to it are effectively one and the same (one odd way to find this out is to go to the WC web site and click on the section titled 'Invest', which will strangely take you to the menu for Las Casitas). In fact, we (party of 10) were sat in Las Casitas even though we had made reservations for WC. Waiters are shared between the two restaurants, even though each waiter typically knows only one side of the menu, so you may initially get a server who can't answer any questions about the side of the menu you're interested in, thus completely slowing down the ordering process. Because we were seated on the Mexican side, yet with most of us wanting to order Indian, the ordering took a good 20 minutes.
Of the ten orders we placed, fully four were completely botched. In one case, a vegetarian was served lamb vindaloo, and in another (which could only happen here), someone who had ordered Indian was brought a burrito!
By the time everyone was properly served (well, almost properly - some appetizers were never brought out), nearly an hour had elapsed since orders had been initially taken, and the flatbreads and rice on the table had gone cold and dry.
Food:
Not terrible, but certainly didn't even begin to compensate for the horrendous service. Like many (most?) Indian restaurants, the food was too rich, both in texture and in flavor. This is the sort of food that lingers on the palate and in the belly for far too long after it has been consumed. My fish curry was overwhelmed by a powerful spice that I couldn't place, and the chicken jalfrezi I tried simply had too much of everything in it (and was creamier than it should have been).
Overall, not an enjoyable dining experience. The lunch buffet may not be quite as disappointing, since at least the opportunity for poor service is minimized, but I certainly won't be returning...
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