I had used them to trim back a tree and I was pleased. This year I asked them to do 2 orange trees. The price was $500 for both. I considered it high but then thought it would be done right. I had been sick for about 2 weeks and finally went out yesterday to check. It took them a little over 1 hour to trim the trees. To shape them they used a gas lopper .... and it looked it. Many of the ends of the branches were rough and broken. Even I know that is not a good thing. I spent an hour yesterday cutting dead branches out and removing cut branches that were left in the trees and cutting the end of the branches to be smooth. The hour was spent on 1/3 of one tree and there is still 1 and 2/3 of the job left.
I cannot be bothered telling the owner... why.... because they were 3 hours late for my appointment and I was pissed. The owner called and said the previous appointment asked for more work to be done. Really. That's not how you treat anybody. I had the appointment. Any other worker would have said... "I am sorry but we don't have time today" and would rebook them. I should have cancelled then.
I feel I got totally ripped off. I am sure the 2 guys were not arborists and my trees are butchered and it cost me $500!!!