As a disclaimer, I have never been to the NYC location. This was my first time trying out the chain. I've had just about every major fast-food hamburger and fries. You name it, In&Out, Fatburger, FiveGuys, Culvers, SteaknShake, Whataburger, etc...I am giving this experience in the "fast-food burger" category 5 stars. The service was prompt. The Shackburger double melted in my mouth. All the ingredients were complementary with each other from the bun to the burger to the condiments(Umami). The strawberry shake was right-on, plus I love crispy crinkle fries. I will be back! I hope they have a stand-alone building near Eastern so I don't have to drive to the strip!