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| - I don't often write Yelp reviews, but after eating here on Friday September 4th 2015 at around 12:30PM, I just had to.
Let's start off by saying the food here was good. Fresh, tasty and kind of imaginative for a lunch spot. The waitress that served us was bubbly, attentive and nice.
Everything broke down when the maitre'd (i'm guessing this is what his role is because he only seated us and then processed payment) came to collect our credit cards for payment.
I was first in my group to pay for my meal and handed over my credit card. When the receipt came out he swore and crumped it up, throwing it on the table. He then gave me the card reader to try again and blamed the error on "technology". I happily paid again and this time got the message "Approved" on my screen and handed the card reader back to him. He disappeared for a bit and said to me "We'll process your friends first, then get back to you." So I asked him "Ok, but the transaction was marked as approve, i don't want to pay twice". He left in a kerfuffle, found the receipt that came out behind the bar and dropped it down on the table next to me saying "See, you won't have to pay twice mon ami".
His tone at this point was patronizing, he was clearly losing his patience and having a bad day. So I replied to him "Thanks, but please don't patronize me". This degenerated into him insulting me, calling me aggressive, and saying that I was a "mean person". This all happened in an extended monologue he gave me, as I sat there silent and confused about how I could have possibly offended this man so deeply.
My colleagues dining with me each paid him and agreed that he was not speaking to anyone with an ounce of respect - he patronized us as hungry children and even said "So what if I just do my job and don't play nice - all you're going to do is walk back home and bitch about me and then it's over".
Well mr. shaved head guy, this is what I'm doing. Telling the world about your utter insolence, arrogance and awful attitude. You turned a great, delicious meal into a horrible experience. As a technology executive who frequently brings out my team and my clients for lunch, you can be assured I will no longer recommend this establishment while you remained employed by them.
From seeing the looks the waitresses gave you as you berated us, looks of disappointment, I'm sure this isn't the first time you've acted in such a manner. So people of Montreal - do yourself a favour and stay away from a restaurant that would employ a rude, arrogant host like this. He should not be dealing with customers in any capacity. His skills are better suited at a collections agency or at a casino as a pit boss - any place where complete lack of respect for humanity is a bonus.
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